📞 Emergency & Key Contacts
Emergency — Any Service
911Lakeway Police, Lake Travis Fire & Rescue, and Austin-Travis County EMS all respond.
Lakeway Police Department (Non-Emergency)
24-Hour Non-Emergency Line
512-261-28001941 Lohmans Crossing Rd, Lakeway, TX 78734
Lost & Found: 512-261-2896
Lake Travis Fire & Rescue (Non-Emergency)
Administration
512-266-253315304 Pheasant Lane, Lakeway, TX 78734
Station 602 covers Lakeway: 1211 Lohmans Crossing Rd
Travis County ESD No. 6 — ltfr.org
Lakeway is rated ISO Class 2. That rating can mean a meaningful homeowners' insurance discount — worth asking your carrier.
Burn Permits & Burn Bans
Any fire larger than 3'×2' requires a permit from LTFR. Burn bans are common in summer.
Apply or check status: ltfrpermits.com
24-Hour Pharmacies Nearby
CVS — Bee Cave · 12701 Shops Pkwy · 512-263-3385
Walgreens — Lakeway · 2300 Lakeway Blvd · 512-263-1060 (verify 24-hr status before driving)
HEB Pharmacy — Lakeway · 1815 N FM 620 · Standard hours, but the closest grocery pharmacy
🏛️ City of Lakeway
Lakeway is a home-rule city in Travis County, incorporated in 1974, governed by an elected Mayor and six-member City Council under the council–manager form (population ~19,400). Unlike Costa Bella, Lakeway has no HOA — the City itself is your governing body. Unlike The Hills (a village), Lakeway runs its own police department and a full municipal court.
City Hall
Main Number
512-314-75001102 Lohmans Crossing Rd, Lakeway, TX 78734
Hours: Monday–Friday, 8 a.m. – 5 p.m.
City Secretary: 512-314-7506
Email: [email protected]
Mayor & City Council
Council meetings are held on the 1st and 3rd Monday of each month at 6:30 p.m. at City Hall (verify schedule — meetings occasionally move). Agendas and packets are published in advance.
Public Works
Roads, drainage, streetlights, brush drop-off
512-608-90003303 Serene Hills Drive, Lakeway, TX 78734
Hours: Monday–Friday, 7 a.m. – 4 p.m.
Email: [email protected]
Brush & Yard Waste Drop-off (free, residents only)
City Forester
Lakeway protects its trees and especially its heritage live oaks. Removal or significant pruning of protected trees may require approval.
Forester: 512-314-7538
Alerts & Notifications
- Voyent Alert! — neighborhood-specific city alerts. Sign up here and set your location precisely.
- Warn Central Texas / CodeRed — regional weather and hazard alerts.
- City newsletter & email updates — sign up.
🚓 Police, Code Compliance & Municipal Court
Lakeway Police Department
Lakeway operates its own full-service police force — not the Travis County Sheriff. LPD handles patrol, traffic enforcement (active), investigations, animal protection, and a Victim Services Unit.
Emergencies: 911
Non-Emergency (24/7): 512-261-2800
Lost & Found: 512-261-2896
Address: 1941 Lohmans Crossing Rd
- Request a police report (Open Records)
- House Watch Request (free while traveling)
- Report neighborhood speeding
Code Compliance
Common Lakeway code issues neighbors report: tall grass / weeds, trash bins left at the curb, unpermitted construction, sign violations, brush piles, and unscreened RV/boat parking. The City typically opens an informational notice first, then a citation if uncured.
Animal Protection
Run by Lakeway PD. For dog bites, loose livestock, dangerous animals, or wildlife concerns, call the non-emergency line at 512-261-2800.
Lakeway Municipal Court
Class C misdemeanors & city ordinance violations
512-314-7560104 Cross Creek, Lakeway, TX 78734 (the original 1974 City Hall building)
Email: [email protected]
Presiding Judge: William P. Bullard; Associate: Kathleen Coble
Forms, payments, court date requests
Bilingual assistance: call the main number and request Spanish.
🏗️ Permits, Building & Short-Term Rentals
Inside Lakeway city limits, most construction work that touches structure, electrical, plumbing, mechanical, fences, sheds, pools, or roofing requires a permit before work starts. Lakeway uses a self-service portal (Civic Self Service via Tyler Technologies) for both applications and inspection scheduling.
Building & Development Services (BDS)
Permits, plan review, inspections
512-314-75401102 Lohmans Crossing Rd (in City Hall)
Portal: Civic Self Service
Common Projects That Need a Permit
- New construction, additions, remodels
- Roofing (re-roofs included)
- Pools, spas, retaining walls
- Fences (height and location matter)
- Sheds and accessory structures above thresholds
- HVAC, water heater, electrical service changes
- Tree removal on protected species (verify with Forester)
- Driveway, culvert, or right-of-way work
When in doubt, call BDS first. Working without a permit can mean stop-work orders, fines, and removal of unpermitted work at the owner's expense.
Short-Term Rentals (STR / Airbnb / VRBO)
Lakeway requires a Special Use Permit to operate an STR inside city limits. Key rules to know:
- $250 initial application fee
- 25-permit cap on single-family detached homes citywide — waitlist applies
- No cap on condo STR permits
- Permit can be revoked for nuisance, code violations, or operation outside permit terms
Read the ordinance (eCode360 §30.05.004) · Apply through BDS
Special Events & Filming
Lakeway is a Film Friendly Certified Community (designated March 2026 by the Texas Film Commission). Block parties, large gatherings, or commercial filming on public property require city coordination — start with City Hall at 512-314-7500.
💧 Current Watering Restrictions
Lakeway is served by six water districts — your rules depend on your provider. Not sure which is yours? Check your most recent water bill.
Affected: [addresses / blocks]
Started: [date / time]
Expected to lift: [date / time, or "TBD pending sample results"]
What to do: Boil tap water at a rolling boil for at least 2 minutes before drinking, cooking, or making ice. Use bottled water for infants. More info: [district URL].
Lakeway MUD — largest provider, most of Lakeway
Check current stage and restrictions at lakewaymud.org
Drought Contingency Plan follows LCRA Highland Lakes storage triggers. Call 512-261-6222 for current stage.
Hurst Creek MUD — The Hills + Hurst Creek area
Twice-per-week watering by address ending digit. Hand watering allowed any day, any time.
Current schedule and stage: hurstcreekmud.org · 512-261-6281
WCID #17 — Serene Hills, western Lakeway, Costa Bella
Stage 1 — twice-per-week watering (in effect since July 15, 2025).
Watering days by address ending digit:
- Mon & Thu: ending in 0, 1, 2, 3
- Tue & Fri: ending in 4, 5, 6 (Residential) — also Commercial & HOAs
- Wed & Sat: ending in 7, 8, 9
- Sunday: no automated systems allowed
Approved hours on your day: 12 a.m. – 10 a.m. and 7 p.m. – 12 a.m. (same for hose-end sprinklers).
Hand watering allowed any day, but NOT 10 a.m. – 7 p.m.
Source: wcid17.org · 512-266-1111
TCMUD #11, #12, #13 — Rough Hollow + newer developments
Check current stage at crossroadsus.com · 512-246-1400
Last verified against source sites: May 27, 2026. Pops' Guide checks each district daily.
💧 Utilities
Water & Wastewater — Six Possible Providers
Lakeway MUD
Largest provider — most of Lakeway proper + part of The Hills
512-261-62221097 Lohmans Crossing, Lakeway, TX 78734
After-hours emergency: 512-261-2800 (LPD non-emerg dispatches the on-call operator)
Email: [email protected]
lakewaymud.org · Service area map
~4,200 water customers, ~3,000 wastewater customers. Many original "Old Lakeway" sections (the first 17 sections) are on septic, not LMUD wastewater — confirm at closing.
Hurst Creek MUD
WCID #17 (Travis County Water Control & Improvement District 17)
Travis County MUDs #11, #12, #13 (managed by Crossroads)
Not sure which is yours? The City's Water Service Providers page has a map. Or check your most recent water bill — the district name is on it.
Electricity
Pedernales Electric Cooperative (PEC)
Austin Energy
Serves small pockets at the city edges
Outages & interruptions: 512-322-9100
Text OUT to 287846 to report a power outage
Outage map: outagemap.austinenergy.com
Natural Gas
Most of Lakeway is served by Texas Gas Service. Many homes (especially older Old Lakeway sections) are all-electric. New construction is increasingly electric/heat-pump.
- Customer service: 1-800-700-7871
- Gas leak (24-hour emergency): 1-800-959-3068 or 911
- texasgasservice.com
Internet Providers
Lakeway has solid competitive options. Coverage varies street to street — check your exact address.
- AT&T Fiber — broad coverage, symmetric speeds to 5 Gbps. Check availability
- Spectrum — cable, widely available. spectrum.com
- Google Fiber — actively building (started Jan 2026). Expect temporary lane closures during construction. Sign up for updates
- Starlink — satellite, works anywhere. Good backup for storms or outlying lots.
- Viasat / EarthLink / others — additional options depending on address.
Trash & Recycling — Waste Connections (City Contract)
City Solid Waste Department (billing & questions)
512-314-7514Email: [email protected]
Pay online: municipalonlinepayments.com/lakewaytx
Standard service: $80.55/quarter for one trash cart + one recycle cart, both picked up weekly. Each additional cart: $101.55/quarter. Quarterly billing — invoices arrive at the start of Jan/Apr/Jul/Oct.
What's allowed each week (besides carts)
- Up to 8 total additional items per week — any combination of household trash bags, yard bags, and tied yard-waste bundles.
- Yard waste bundles: tied in 3'×3' bundles with string, 35 lbs or less each.
- Bagged leafy vegetation OK.
Bulky Items
Up to 2 bulky items per week — schedule pickup through Waste Connections. Mattresses, furniture, large appliances qualify. Some items (paint, tires, hazardous waste) are excluded — see bulky waste rules.
Recycling
Single-stream — paper, cardboard, glass, plastics #1–5, metal cans. Do NOT include: plastic bags, Styrofoam, pizza boxes, yard waste, e-waste, glass shards, or shredded paper. All Lakeway recycling goes to Balcones Resources (a certified MRF in Austin). Full sorting rules.
Late / Non-Payment
$10 late fee on the 30th of each billing month. Service deactivates on the 15th of the following month if unpaid. Restart: $75 deposit + $30 reactivation fee.
Before You Dig — Texas 811
Free call before any digging — required by Texas law. They mark utilities so you don't cut a gas, water, or fiber line.
Call 811 or visit texas811.org
Submit at least 2 business days before you dig.
🌳 Parks, Recreation & Lake Access
Lakeway runs an active Parks & Recreation department — pool, activity center, pickleball, greenbelts, sculpture garden. Most facilities are open to residents and non-residents (residents get reduced rates).
Lakeway Swim Center
Main pool with slides, kiddie area, lap lanes, skate park, climbing wall
512-261-30003103 Lakeway Blvd, Lakeway, TX 78734
Email: [email protected]
The lap pool runs year-round. The leisure pool (slides, kiddie area) is seasonal — opens before Memorial Day, closes after Labor Day. Annual events: Aloha Pool Party, Mermaid Day, "FIN-tastic" shark day.
Lakeway Activity Center
Adult & youth programs, fitness, rentals
512-261-1010Register Monday–Friday 8 a.m. – 5 p.m. by phone or in person.
Parks & Greenbelts
- Lakeway City Park — 502 Hurst Creek Rd. Pavilions, playground, sport courts.
- Hamilton Greenbelt I & II — 1173 Lohmans Crossing Rd. Hiking, dog-friendly, creek access.
- Smith Greenbelt — 1420–1486 Lakeway Dr. Trails.
- Dragon Park — 702A Dragon. Small neighborhood park, kid-favorite.
- Canyonlands — 113 Trophy Dr (technically in The Hills but accessed from Lakeway).
- Hurst Creek Sculpture Garden — next to the Justice Complex at 104 Cross Creek. Rotating outdoor art installations.
- Warbler Preserve — protected habitat for the golden-cheeked warbler. Rules and access.
Pickleball
Dedicated pickleball courts available. Court info and reservations.
Lake Travis Access
Lake Travis levels fluctuate dramatically (the lake can drop 50+ ft in drought). Public access nearest to Lakeway:
- Lakeway City Park boat ramp — when lake level allows; verify before towing.
- Mansfield Dam Park (Travis County) — best year-round public access.
- Pace Bend Park — large county park further west, multiple ramps.
- Lakeway Marina — private marina, slip rentals.
Current Lake Travis level (LCRA)
Lakeway Heritage Center
Local-history museum and rental venue. Heritage Center page.
🎓 Schools — Lake Travis ISD
All Lakeway addresses are in Lake Travis Independent School District (LTISD), one of the highest-rated public districts in Texas. The district covers ~118 sq mi from western Travis County into Hays County, serving ~11,200 students across 11 campuses.
District Office
Campuses Serving Lakeway
Key Numbers
- Transportation (buses): 512-533-6070
- Athletics: via main district line
- Online payments (lunches, fees, registration): ltisd.revtrak.net
- Boundary lookup: Use the district's school locator tool — boundaries shift occasionally with new construction.
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